Frequently Asked Questions!
No matter the question, we got the answer!
About the Store
At TheKiddoSpace, we’re all about making parenting a little easier and childhood a lot more fun. Our goal is to bring you unique, thoughtful products that inspire kids to learn, play, and grow-while helping parents stay organized and stress-free. From educational toys to smart organizational solutions, we create products that support families in their everyday life.
TheKiddoSpace is based in the United States.Our business address is:
SN COMMERCE LLC
1968 S. Coast Hwy, #2556
Laguna Beach, CA, USA
No, we don’t have a physical store. We only have an online store.
Ordering
Yes, you can change or cancel your order, but only if it has not yet been processed or shipped. Please contact our customer support team as soon as possible, and we’ll do our best to accommodate your request.
Once your order is successfully placed, you’ll receive an order confirmation email with your order details. If you don’t see it in your inbox, please check your spam or promotions folder.
At the moment, we don’t offer gift wrapping or personalized notes. However, we’re working on adding these options in the future to make your gifts even more special.
Shipping & Delivery
Standard delivery usually takes 7-15 business days, depending on your location.
You can easily track your order by visiting our tracking page: Track My Order . Simply enter your order number and email address to see the latest updates.
If your order is delayed, you can track its status using our tracking page. If your order appears to be lost or hasn’t arrived within the estimated delivery time, please contact our customer support team. We’ll investigate the issue and arrange either a replacement or a full refund.
Returns & Refunds
We offer a 90-day money-back guarantee. If you’re not fully satisfied with your purchase, you can return it within 90 days for a full refund.
To request a refund or exchange, simply contact our customer support team with your order details. We’ll guide you through the return process and provide instructions to send the item back. Once we receive it, we’ll issue your refund or send out the replacement.
Yes, we offer free returns within 90 days of purchase. Simply contact our support team, and we’ll provide you with a prepaid return label.
You can return your order within 90 days of purchase.
Payments
We accept all major payment methods, including credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and other secure payment options available at checkout.
Yes, shopping with us is completely safe. Our website uses SSL encryption and trusted payment gateways to ensure your personal and payment information is always protected. We never store or share your payment details.
Yes, we have dedicated stores for each country, so you’ll be charged in your local currency at checkout. This way, you always know exactly what you’re paying without any hidden conversion fees.
Customer Accounts
No, you don’t need to create an account. You can checkout as a guest. Creating an account is optional but can make future orders faster and allows you to track your order history easily.
Creating an account with TheKiddoSpace makes shopping faster and more convenient. With an account, you can:
- Track your orders and view order history
- Save your shipping and billing information for quicker checkout
- Receive exclusive updates, offers, and promotions
Policies & Guarantees
Yes! We offer a 90-day money-back satisfaction guarantee. If you’re not completely happy with your purchase, you can return it within 90 days for a full refund.
Yes, many of our products come with a warranty. The warranty period and coverage depend on the specific item. Please check the product page for details or contact our customer support team for more information.
We take your privacy seriously. All personal and payment information is protected using secure SSL encryption and stored in compliance with data protection regulations. We never share your data with third parties without your consent, and only use it to process your orders and improve your shopping experience.
Customer Support
You can reach our customer support team via email at
Our customer support team is available Monday to Saturday from 8am to 5pm (your local time or specify time zone). We strive to respond to all inquiries as quickly as possible, typically within 24 hours.
Currently, we do not offer a live chat option. You can reach our customer support team via email or our website contact form, and we’ll respond as quickly as possible.
Miscellaneous
Yes! We regularly offer discounts, special promotions, and seasonal deals. To stay updated, check our website for the latest offers.
Yes! We offer gift cards that can be used on any of our products. They make a perfect gift for family and friends. You can purchase them directly from our website.
Customizable Name Stamp
Our unique stamp is designed with a waterproof property. It lasts up to 50 washes without fading! Although the ink is designed to hold right away, once stamped, we recommend waiting 48 hours before washing the garment.
Yes, you can use our stamp on thin clothes too. However, we strongly recommend using the FREE 20in white tape that comes with every order to prevent ink from passing through the clothes. Simply cut it to the desired length, stamp the name on the label, wait a few minutes for it to dry (you can also use a hair dryer to speed up) and iron it onto the clothes. That's it!
You can insert up to 15 letters, the fewer letters you use the better the look of the stamping. We support all special characters (é, à , ü, å etc), languages, symbols and numbers.
Don't worry, we sell refill ink specifically to avoid this problem. After you add your name stamp to your cart, you also have the option of adding a refill to your order.
Yes! Our ink has undergone safety testing to ensure it meets international regulatory standards
We offer FREE shipping throughout the UK and Ireland! :)
The current shipping time (product creation and shipping) is approximately 5-15 working days from the moment you place your order on the website.
Customizable Name Stickers
Yes! Our stickers are produced using materials that have been reviewed for general safety and quality in line with applicable standards.
Yes, the stickers are completely waterproof.
The icons are pre-printed and are designed to give variety and add character to every object that’s why you can not choose the icons.
Weekly Kid's Clothing Organizer
If the little kids can’t, you can go in and get the clothes out yourselves with ease.
Yup. It can easily be folded and carried.
Nope, they’re used to hanging the organizer on the door.
Yup they’re. You can even slide in little dolls or toys.
Math Roller Stamp
To change up the results you're getting from the math stamp, just give the gear a spin! It's super simple once you get the hang of it.
Each stamp has a side gear that you can turn to generate up to 100 different equations for each operation. So that makes 100 different equations for each operation.
Just pop off the lid on the side, pour in the ink, and you're good to go! It's that simple.
You'll be happy to know that the preloaded ink on the stamp is already equipped to print up to 50 A4 sheets before running out. So, you can get quite a bit of stamping done before you need to refill the ink.
Currently, the level of operations on the stamp cannot be changed and remains the same for everyone. The level is set to a basic to intermediate level, so it should be suitable for most children who’re solving the equations.
This product is great for any kid who is learning basic math and operations, as well as those who have already learned them but could use some extra practice to get even better. It's particularly well-suited for elementary school kids, so if you fall into that category, you're in luck.
